How to get Discovery Plus on your Roku device (2023)

FAQs

Why won t Discovery Plus work on my Roku? ›

Close the discovery+ app or browser window. If you are using a web browser, Android device, Roku TV or Roku Stick, Fire TV or Fire TV Stick, clear your device's cache and data. Open the discovery+ app, or reload the browser page and start watching the video again.

To begin streaming Discovery Plus on Roku, search for it in the Channel Store (Streaming Channels on your Roku homescreen) and install the app. When you launch, you'll be prompted to sign in or start a seven-day trial.

Restart your device and/or reset the router. Try playing the video on an alternative internet browser or device. Disable the ad-blocker or any other browser extensions which are active (web only) If you are viewing the content from the phone browser via web, download the discovery+ app onto your device.

The cause is usually a temporary server or internet connection issue. Discovery Plus is fuzzy or keeps buffering and freezing. This problem is often due to an internet speed issue and usually rectifies itself after a minute or two.

Quit the app and reopen it. Delete the app and download it again from the Play Store. Turn your TV on and off by powering it down from the mains, putting it on standby may not be effective. Check for an update to the discovery+ app and the operating system of your Smart TV.

If you encounter issues with the Discovery+ app not loading or consistently crashing, try these troubleshooting steps: Close the web browser or app. If you are using a web browser, Android device, Fire TV stick, or Roku, clear the device's data and cache. Reopen the app or webpage and try to play the content again.

This is a rare error that occurs when the discovery+ server is not functioning correctly. We apologise for the inconvenience and will continuously be monitoring the service to ensure that this doesn't further affect your viewing experience.

Your device may need an update. If you're using the web player, check for any available operating system updates. If you're using the app on your phone or streaming device, there may be an operating system or firmware update available. Contact your internet service provider.

You need to install the Google Authenticator app on your smart phone or tablet devices. It generates a six-digit number, which changes every 30 seconds. With the app, you don't have to wait a few seconds to receive a text message.

What is my 6 digit verification code? ›

A 6-digit code for an OTP is a randomly generated number that is used as an added layer of security for your account. This code helps to protect your information in the event that someone else tries to access your account.

When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites.

You cannot clear the cache on Roku devices because they don't have one, according to the company. Instead of trying to clear a cache, you can try to restart the player and see if that resolves your issues.

Reducing the number of obstructions will improve the signal strength. Adjust router antennas: If your router has one or more external antennas, try re-orienting the antennas and check the signal strength. Try an elevated location: Try moving your router and/or Roku device to a higher location in the room.

The streaming service is available on Apple's app store, Google Play and Samsung TV, as well as most internet and digital providers. You can watch the streaming service from most devices, such as Roku, Amazon Fire TV, Android TV, Xbox One and Google Chromecast. A comprehensive list can be found here.

discovery+ is also available on iPhone devices, Android devices, AppleTV, Roku, FireTV, and Xbox consoles. You can use one of these devices to display discovery+ on your TV if it does not come installed. Please note: You can only install apps that are available in the apps store on your TV.

How many devices can I have on discovery+? ›

With your discovery+ subscription, you can stream anytime, anywhere, on up to four devices at one time. Here's how to manage devices connected to discovery+ via your web browser: Select the profile image at the top right of your screen to open the dropdown menu. Select "Account."

“The 500-error status code indicates that the server encountered an unexpected condition that prevented it from fulfilling the request.” A 500 error is a server-side error that indicates that something went wrong on the website's server, but the server is unable to provide specific details about the problem.

The HyperText Transfer Protocol (HTTP) 500 Internal Server Error server error response code indicates that the server encountered an unexpected condition that prevented it from fulfilling the request. This error response is a generic "catch-all" response.

You must be on WiFi or on a data connection to use discovery+.

The U.S. version of discovery+ will only be available to subscribers in the United States including American Samoa, Guam, Northern Mariana Islands, Puerto Rico and the U.S. Virgin Islands.

This is usually due to a temporary network or connection issue. Please try to log in when you have a strong WiFi and/or cellular signal.

Settings>Passwords>App Ask for 6 digit code. It'll be in there updating over and over like the actual Authenticator apps do.

Open the Authenticator app, select Add account from the Customize and control icon in the upper-right, and then select Work or school account. Select OR ENTER CODE MANUALLY. Enter the Code and URL from Step 1, and then select Finish.

How do I get a trusted device verification code? ›

Confirm that your TV or projector is compatible with discovery+. If it's not, you may have another device that is compatible. Check out the list of compatible devices at discoveryplus.com/how-to-watch. Make sure your compatible TV software is up to date.

Upgrading Subscriptions:

Visit amazon.com. Sign in, and navigate to your Account dropdown. Select Memberships & Subscriptions. Select Manage Your Subscriptions.

Discoveryplus.com is UP and reachable by us. Please check and report on local outages below ...

You can stream Discovery Plus on your Apple TV, Android TV, Roku, Amazon Fire TV, Samsung Smart TV, Xbox, Chromecast, iPad, iPhone, Android phone or web browser. You can find all compatible devices here.

Visit discoveryplus.com or download the app to your smartphone, tablet or smart TV, and then pick a subscription plan: $4.99 per month for an ad-supported version or $6.99 per month for commercial-free viewing.

7-day free trial

Only Prime members can add discovery+ Ad-supported ($4.99/month) or Ad-free ($6.99/month). Join Prime and start your subscription to discovery+. Cancel anytime. By signing up or starting a free trial, you authorize Amazon to share your name, email address, and subscription status with discovery+.